We needed a new carpet in our living room. The process was so simple, we followed the step by step guide to measure the area and then placed our order. Customer service was outstanding and my carpet was delivered within the time scale that was discussed. I would definitely use My Carpet Shop again and would recommend to friends and family.
Very helpful and super-quick delivery!
Very friendly and efficient … great service, highly recommended! ⭐️
06:10 11 Jun 21
So happy with my great quality vinyl flooring just what I was looking for. Absolutely brilliant service fast and efficient! Highly recommend!
Ordered some carpet for my new house and from
Ordering to delivery everything was spot on! Definitely ordering again!
These guys are absolutely fantastic, we ordered our carpets on line they came within 3 days, unfortunately we didnt like the colour so we re ordered more as the carpet was such good quality for the price, when we put our order thru chris called me to say hed seen that i had ordered the same carpets just a different colour so i explained why, chris then got the lads to drive from durham thru to northumberland with sum samples before he put my order thru, chose my colour and new carpets arrived 3 days later,, these guys are fantastic they cant do enough for you
Fantastic company!!!! This company is fantastic and was there when I was let down by another company that didn’t deliver on their promise, they even found me some fitters! And was able to source the flooring and carpet I was after even in this difficult time.
Thank you so much for all your help you helped me when I was unbelievably in need of it in such a tight schedule too.
Great and quick service used more than once wouldn’t go anywhere else x
Highly recommended, samples received quickly and loads of choice, so much better than going to lots of different shops. Our carpet was delivered quickly and as expected.
14:53 07 Apr 21
Loads of choice, the guys were professional and helpful, samples were great, really easy and highly recommended.
22:09 25 Mar 21
Very fast efficient service, good communication on delivery day and time, flooring was as advertised and good quality, couldn't ask for anything more.
Bought some vinyl from these guys, Chris delivered it, very professional, reliable & just over all spot on! Thank you very much, I will definitely be back!
*I have since added to this with a photo, the Lino was laid tonight, absolutely top quality!! Thanks again :)
I came across My Carpet Shop via Google, a really great website enabled us to use the Website tool to calculate how much underlay and carpet grippers we would need.
From the moment of placing our order we received confirmation order alongside a phone call to organise delivery.
The day before delivery a further communication to let us know an approx delivery time.
Delivery was within the time frame given and the driver was great helping to bring all the items ordered into the property maintaining social distancing.
Really pleased with the items we have ordered. Would use this company again.
excellent service and attention to detail
Great selection of flooring and a great standard of work. Highly recommended.